SOP – Community Care

Category: (01) Introduction

  • 1108: Training

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    Please see EIO Cheat sheet  

  • 101: Department Overview

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    Hours of Operation  Corporate Irvine Office Tuesday & Thursday 8:00 AM – 4:00 PM Appointment required Satellite Offices Office hours vary by location.  Refer homeowners to the office listing or verify office hours before advising callers. https://www.actionlife.com/find-an-office/ Community Care Call Center Monday – Friday 7:00 AM – 6:00 PM After-Hours Community Care Saturday & Sunday…