SOP – Community Care

Category: (01) Introduction

  • 1108: Training

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    Please see EIO Cheat sheet  

  • 101: Department Overview

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    Hours of Operation: Irvine Office – Tues & Thurs 8:00am-4:00pm (Appointment Required) All Satellite offices – Check https://www.actionlife.com/find-an-office/ (Times will vary so callers should confirm with someone in the office) Community Care Call Center – Mon-Fri 7am – 6pm Afterhours Community Care Reps – Currently, Sat-Sun 7am- 3:30pm Calls outside of the Call Center hours…