Address for Corporate Office
- Action Property Management, 2603 Main Street, Suite 500, Irvine, CA 92614
- See www.actionlife.com for satellite office addresses
Backline # (For Internal use only)
- 949.450.4399
Change of Address
- Submitted by h/o through the Resident Portal
- H/O may also email escrow@actionlife.com
- CANNOT ACCEPT VERBAL ADDRESS CHANGES
Escrow Questions
- E-mailing escrow@actionlife.com is the best way to get a hold of them.
- For final balance inquiries, they are to email escrowbalance@actionlife.com
- Any questions regarding their close of escrow, they are to email escrowclosings@actionlife.com
Main Fax (Faxes received on this number are routed to Corporate Reception)
- 949.450.0303
Paging
- If a caller is on hold, select the “New Call” option before paging or else it will drop the holding call.
- Press PAGE on the phone.
- The phone will ring and then beep.
- Use the below script when paging:
- “First Name, Last Name, Please call extension 2000. First Name, Last Name, Please call extension 2000.”
- Press the release button to hang up.
Corporate Production Services Reps
- Betty Escorcia
- Elmer Madrid
- Graham Gordon
- Jesus Figueroa
Cash Posting Team
- Julie Roberto
- Vivian Cantoran
- Kevin Flessing (Supervisor)
- Jonathan Bacon Liu (Manager)
Accounts Payable Team
- Erica Cantoran (AP Manager)
- Jessica Aarons (AP Lead)
- Juanita Mata
- Khalid Al-Bazzaz
- Michael Hernandez (Director of Accounting)
Office Security (Contracted by Olen)
- 949.474.8300
Office Maintenance (Contracted by Olen)
- 949.474.8300
- Located on the 1st floor of the 2603 building (Suite 120)
- Property Manager: Steven Martinez: smartinez@olen.com
- Assistant Property Manager: Eric Mooney: emooney@olen.com
PUBLIC RESTROOM
Action does not have a “public” restroom. This building has a public restroom on the 1st or 11th floor.
If a homeowner or interviewee (someone that Action has a relationship with) asks to use the restroom we can call someone to escort them to the restroom. If the lobby is empty, we can direct them in the direction of the restroom. Let someone in the back know that someone is using the restroom in the event that the person is unable to find the lobby door upon their return.
PARKING VALIDATION
Parking validation request may be faxed and delivered the same day by the property management (Olen). Date stamp the copy given and file in the lower drawer labeled (parking validations)
IRON MOUNTAIN
When Iron Mountain comes on Tuesday he needs to scan our ID card which is located in the top drawer in the tray. Call IT or group chat them to see if there are any outgoing items for Iron Mountain.
Action Business Cards:
Business cards are kept in the card holder at the reception desk. Extra cards are kept in the receptionist drawer to restock. If the spare cards run out, please contact Ashley Hazen in HR. Please check Knowledge Base to confirm contact.
Action Brochures:
The Brochures at the receptionist desk should be well stocked at ALL times. There are extra brochures kept in the receptionist drawers. If all stock runs out, contact CPS for more.