Category: Uncategorized

  • 217: SNAPHOA by Action

    Over the years, Action Property Management has been developing and improving its own software to manage communities with. The software rests in the cloud and is accessed through a web portal. SnapHOA is the brand of that software, which is now being sold to other management companies for their own use. For SnapHOA accounts, Action…

  • 603: Jenark – Account Activity and Printing a Ledger/ Financial Account Statement

    ACCOUNT ACTIVITY When an owner has been selected, select “Button 3: Acct Activity” to view all financial account activity. In the “Balance” section, you will see the current balance and the charges that are making up that balance.  Select “Account History” to view all account history. The below screen will be displayed. “Tab through” the…

  • 1004: Entering Keys/Devices in “Access Control”

    All keys and any access devices must be entered in the Access Control section in SnapHOA Management App under the address. The reason why we do this is because at the end of each month, a report is ran to count up all the keys and devices that were processed so that Action could possibly…

  • 609: How to Text

    How to send and receive information via text Community Care has the ability to send and receive texts (including photos) through Google Voice.  When texts are received they go to CCPriority@actionlife.com.  Homeowners/residents/vendors should not be encouraged to text.  Calls and emails are always the preferred method of communication with homeowners, residents, vendors, and managers. Texting should…

  • 608: Association Profiles

    HOW TO LOCATE THE PROFILE: On the HOA PAGE, SELECT: “P” or begin searching in the search box attached to “P” as seen in the image below.  In the second image, the green arrow points to where the search box is located.  This search box is accessible from all tabs listed on the left side…