{"id":80,"date":"2018-01-11T11:58:10","date_gmt":"2018-01-11T19:58:10","guid":{"rendered":"https:\/\/wp.actionlife.com\/sopcommunitycare\/?p=80"},"modified":"2024-10-29T08:17:57","modified_gmt":"2024-10-29T16:17:57","slug":"215-move-procedures","status":"publish","type":"post","link":"https:\/\/wp.actionlife.com\/sopcommunitycare\/2018\/01\/11\/215-move-procedures\/","title":{"rendered":"215: Move Procedures for CC Phone Reps"},"content":{"rendered":"<p><strong><u>ANSWERING THE CALL<\/u><\/strong><\/p>\n<p>Every association handles moves differently. If you get a caller who has questions related to move-in and move-out procedures, make sure you are checking the profile for who to refer your caller to. If there is no information on the profile, please direct your caller to the Manager Assistant.\u00a0<span style=\"color: #ff0000\"><strong>Do not attempt to answer or provide any information to the caller about their move<\/strong>.<\/span><\/p>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ANSWERING THE CALL Every association handles moves differently. If you get a caller who has questions related to move-in and move-out procedures, make sure you are checking the profile for who to refer your caller to. If there is no information on the profile, please direct your caller to the Manager Assistant.\u00a0Do not attempt to [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-80","post","type-post","status-publish","format-standard","hentry","category-2-answering-the-call"],"_links":{"self":[{"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/posts\/80","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/comments?post=80"}],"version-history":[{"count":0,"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/posts\/80\/revisions"}],"wp:attachment":[{"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/media?parent=80"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/categories?post=80"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/tags?post=80"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}