{"id":296,"date":"2018-01-12T11:27:53","date_gmt":"2018-01-12T19:27:53","guid":{"rendered":"https:\/\/wp.actionlife.com\/sopcommunitycare\/?p=296"},"modified":"2018-01-12T11:27:53","modified_gmt":"2018-01-12T19:27:53","slug":"601-look-up","status":"publish","type":"post","link":"https:\/\/wp.actionlife.com\/sopcommunitycare\/2018\/01\/12\/601-look-up\/","title":{"rendered":"601: Look Up"},"content":{"rendered":"<p>Look Up is Community Care\u2019s resource to look up any information for any Association. The link for Look Up is <a href=\"http:\/\/lookup.actionlife.com\/\">http:\/\/lookup.actionlife.com\/<\/a>. You will see that every Association is color coded. This is a quick reference for Community Care to be able to know how any maintenance issues are to be handled.<\/p>\n<ul>\n<li><strong><span style=\"color: #ff0000;\">Red<\/span><\/strong> = Community Care does <u>not<\/u> open or follow up on work orders.<\/li>\n<li><strong><span style=\"color: #ff9900;\">Yellow<\/span><\/strong> = See special instruction on the profile for work order handling. You must open the profile and read these instructions.<\/li>\n<li><strong><span style=\"color: #008000;\">Green<\/span><\/strong>= CC opens and follows up on work orders.<\/li>\n<\/ul>\n<p>Type in any Association\u2019s name in the search bar on the right and any Association that is affiliate with that name will appear on the left side of the screen.<a href=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-297\" src=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img1.png\" alt=\"\" width=\"822\" height=\"445\" srcset=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img1.png 822w, https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img1-300x162.png 300w, https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img1-768x416.png 768w\" sizes=\"auto, (max-width: 822px) 100vw, 822px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Master Associations will be in blue italics. Next to the association in light gray letters will appear any nicknames for the property or other associations affiliated with the association you typed in (such as sub-associations, or cost centers).<\/p>\n<p>&nbsp;<\/p>\n<p>On the left of the screen, click on the Association\u2019s name once to bring up the quick reference information for that Association (which will appear on the right of the screen). There you will see additional information about any master or sub-associations affiliated with the property.<a href=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-298\" src=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img2.png\" alt=\"\" width=\"823\" height=\"444\" srcset=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img2.png 823w, https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img2-300x162.png 300w, https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img2-768x414.png 768w\" sizes=\"auto, (max-width: 823px) 100vw, 823px\" \/><\/a><\/p>\n<p>If the association has a website specifically for their association, a link to that website will be on the right.\u00a0 If it is an association that has 24 hour on site staff, it will have the front desk phone number.<\/p>\n<p><a href=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img9.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-305\" src=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img9.png\" alt=\"\" width=\"801\" height=\"427\" srcset=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img9.png 801w, https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img9-300x160.png 300w, https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img9-768x409.png 768w\" sizes=\"auto, (max-width: 801px) 100vw, 801px\" \/><\/a><\/p>\n<p>The names of the Manager, Sr. Manager, Manager\u2019s Assist, etc. are displayed.\u00a0 The current status (In, Home, Sick, etc.) of each of these people can be obtained by hovering over their name.\u00a0 Their status will appear to the left of their name.\u00a0 The association\u2019s Fiscal Year End is also displayed along with the region the property is located in.<\/p>\n<p><a href=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-299\" src=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img4.png\" alt=\"\" width=\"810\" height=\"432\" srcset=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img4.png 810w, https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img4-300x160.png 300w, https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img4-768x410.png 768w\" sizes=\"auto, (max-width: 810px) 100vw, 810px\" \/><\/a><\/p>\n<p>Notices sent to the homeowners, information about community wide projects\/activities, and accounting information are posted in the \u201cAccounting\u201d or \u201cNotices\u201d sections:<\/p>\n<p><a href=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img5.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-300\" src=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img5.png\" alt=\"\" width=\"708\" height=\"377\" srcset=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img5.png 708w, https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img5-300x160.png 300w\" sizes=\"auto, (max-width: 708px) 100vw, 708px\" \/><\/a><\/p>\n<p>Lookup also contains the names and contact information for the current board and committee members and a list of the most recent Escrow document orders.\u00a0 Community Care can provide status on Escrow orders by hovering over the order.\u00a0 The date the order was placed will appear along with the expected due date and a list of items ordered.<\/p>\n<p><a href=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img6.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-301\" src=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img6.png\" alt=\"\" width=\"806\" height=\"432\" srcset=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img6.png 806w, https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img6-300x161.png 300w, https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img6-768x412.png 768w\" sizes=\"auto, (max-width: 806px) 100vw, 806px\" \/><\/a><\/p>\n<p>Click on the name of the Association in the yellow column to open the Association\u2019s profile.<\/p>\n<p><a href=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img7.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-302\" src=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img7.png\" alt=\"\" width=\"651\" height=\"348\" srcset=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img7.png 651w, https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img7-300x160.png 300w\" sizes=\"auto, (max-width: 651px) 100vw, 651px\" \/><\/a><\/p>\n<p>The profile is an Excel spreadsheet that basically contains general information about the association, a list of vendors used, and a list of maintenance items covered by the association.\u00a0 Most of the information used by Community Care is on the Vendor Tab(s) and on the Customer Service Tab.\u00a0 However, this may vary from association to association. You must be careful to look at all of the tabs available when looking for information. The profile must be checked before opening any work order.<\/p>\n<p><a href=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img8.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-303\" src=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img8.png\" alt=\"\" width=\"825\" height=\"439\" srcset=\"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img8.png 825w, https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img8-300x160.png 300w, https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-content\/uploads\/sites\/180\/2018\/01\/601img8-768x409.png 768w\" sizes=\"auto, (max-width: 825px) 100vw, 825px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Look Up is Community Care\u2019s resource to look up any information for any Association. The link for Look Up is http:\/\/lookup.actionlife.com\/. You will see that every Association is color coded. This is a quick reference for Community Care to be able to know how any maintenance issues are to be handled. Red = Community Care [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-296","post","type-post","status-publish","format-standard","hentry","category-6-systems"],"_links":{"self":[{"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/posts\/296","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/comments?post=296"}],"version-history":[{"count":0,"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/posts\/296\/revisions"}],"wp:attachment":[{"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/media?parent=296"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/categories?post=296"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wp.actionlife.com\/sopcommunitycare\/wp-json\/wp\/v2\/tags?post=296"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}