Category: (08) Human Resources

  • 805: Makeup Time

    Make-up Time Policy All non-exempt Team Members can request to make up work time that is lost due to a personal obligation (e.g. heath, medical appointments, family member obligations, vehicle problems, etc.) Make-up Time cannot be requested for vacation time requests to avoid using vacation time. All make-up time must be requested via email (never…

  • 804: Call Off/ Late Arrival Procedures

    Anytime you will be absent or late, you must provide as much notice as possible. Do not wait until the last minute or let us know after your start time. Even if it’s the night before or the middle of the night. We need as much notice to adjust other schedules and make other arrangements…

  • 216: Logging off of the Phones to Step Away (outdated)

    Please be sure to check the 3CX Monitor before leaving the department for any reason (see below) and make sure that: At least 2 team members are actively logged in (available to take calls – “green”) No calls are in queue If you absolutely need to leave the department and this criteria is not met:…

  • 802: Makeup Time/ Schedule Adjustment/ Time Off or Vacation Requests

    Make Up Time Employees have the option to make up time that has been missed without submitting vacation or sick time. These requests must be submitting in writing to your lead via email prior to the missed time. See  SOP 805 – Makeup Time for more information. Schedule Adjustment The CC Department Calendar in outlook…

  • 801: Punching In/Out, Time Sheet Adjustments, Lunch and Short Working Days Policy

    OVERVIEW GETTING STARTED ON THE ADP WEBSITE ADJUSTING A TIME SHEET ACTION POLICY: LUNCH AND SHORT WORKING DAYS COMPANY SPONSORED SPECIAL EVENTS OVERVIEW ADP stands for Automatic Data Processing. It is the company Action Property Management uses to record all employees’ work/break hours and monitor time off. The website is https://workforcenow.adp.com/public/index.html. Community Care Team Members…